Return Policy
Last updated: 1 January 2026
Important Notice
The Board Kitchen is an independent informational website. We do not sell products directly. All products featured on this website are sold by The Chopping Block Shop.
Therefore, all returns, refunds, exchanges and delivery-related matters are handled entirely by the seller. Please refer to the seller's own return and refund policies for details.
Seller Return Policy
For information about returns, refunds, cancellations and delivery, please contact The Chopping Block Shop directly:
- Website: www.theboardkitchen.com
- Email: [email protected]
- Phone: 01666 575134
UK Consumer Rights
Under UK consumer law (Consumer Rights Act 2015), you have certain statutory rights when purchasing goods, including:
- The right to return goods purchased online within 14 days of receiving them (cooling-off period) under the Consumer Contracts Regulations 2013
- The right to a refund if goods are faulty, not as described or not fit for purpose
- The right to a repair or replacement for faulty goods within 30 days of purchase
These rights apply to your purchases from the seller. For specific details about how The Chopping Block Shop handles returns, please visit their website or contact them directly.
The Board Kitchen's Role
As an independent informational website, The Board Kitchen:
- Does not process orders or payments for products sold by The Chopping Block Shop
- Cannot accept returns, issue refunds or resolve delivery disputes on behalf of the seller
- Is not a party to any transaction between you and the seller
- Provides product information for educational and informational purposes only
Contact
For questions about this policy, contact The Board Kitchen editorial team at [email protected].
For product returns and refund queries, contact the seller directly at [email protected] or call 01666 575134.